Terms and Conditions of Service

1. Domain Ownership and Legal Entity

The website silom34.pt is owned and operated by the commercial entity GlowCascade Unipessoal LDA, a corporate body registered under Tax Identification Number (NIF) 518906388, with registered legal headquarters at Rua das Farinhas 48 RC Dto, 1100-237 Lisbon, operating its food and beverage establishment under the brand "Silom 34" at Rua das Farinhas 34, 1100-237 Mouraria, Lisbon.

2. Object and Scope

These Terms and Conditions govern the access and use of the website, the consultation of the digital street food and snack menu, the norms for on-site consumption, and the Takeaway service.

3. Product Information and Pricing

All prices indicated on the website and digital menu are displayed in Euros (€) and include Value Added Tax (VAT) at the legal rate in force in Portugal.

GlowCascade Unipessoal LDA reserves the right to modify recipes, ingredients, portion sizes, and product prices at any time without prior notice. The photographs and visual elements displayed on the website are strictly for illustrative purposes.

4. Allergen and Consumption Policy (Legal Disclaimer)

Vital information for your health: The gastronomic concept of Silom 34 is based on authentic Bangkok Street Food, designed for quick sharing in an open snack-bar environment. Consequently, our kitchen intensively handles high-risk allergens on a daily basis, including: Peanuts, Soy, Sesame Seeds, Fish Sauce, Crustaceans (Shrimp), Eggs, Gluten, and Tree Nuts.

Although we enforce strict hygiene standards, the dynamics of plating and shared meals make it impossible to guarantee a 100% absolute absence of traces or cross-contamination. It is strictly mandatory for any customer with severe allergies, food-induced asthma, or severe intolerances to notify our team before ordering.

5. House Rules and Takeaway

Silom 34 is a casual dining space. Management reserves the right of admission and refusal of service in accordance with the law, specifically to safeguard the well-being, peace, and safety of our staff and other patrons.

In the case of Takeaway orders, GlowCascade Unipessoal LDA's responsibility regarding the physical integrity and thermal safety of the food ceases the exact moment the packaged items are handed over to the customer at the counter.

6. Intellectual Property

The "Silom 34" brand, visual identity, descriptive copywriting, and photographs displayed on this domain are the exclusive property of GlowCascade Unipessoal LDA, protected by the Copyright Code. Commercial appropriation or reproduction of this content is strictly prohibited.

7. Applicable Law and Dispute Resolution

These Terms and Conditions are governed by Portuguese Law. For any question or dispute arising from the provision of our services, the parties agree to submit to the exclusive jurisdiction of the Judicial Court of Lisbon.